My computer isn't working properly
Slow performance, crashes, laptop problems or a machine that won't start.
Computer repairs →Laptop repairs →Local computer repairs since 2009
Computer repairs
in Townsville.
Get back to the things you use your computer for.
Computer and laptop repairs, Windows, Mac and Linux support, and free pickup and return for repairs across greater Townsville.
Obligation-free quotes. Approval before paid work.
Prefer to book a time online? →
What do you need help with?
Start with the problem.
You don't need to know which part has failed. Tell us what is happening and we'll work through the options.
I need help with my data
Missing photos, an unreadable drive or files you cannot access. Stop using the affected device and ask about the next step.
Data recovery advice →I want my setup to work better
Windows, Mac, Wi-Fi, Linux or a homelab that needs practical support.
Network setup →Linux and homelab support →My business needs reliable IT
Device support and practical help for the computers your team relies on.
Business IT support →Free pickup and return for repairs
From a problem to a clear next step.
A simple process, with the quote agreed before paid repair work begins.
Get in touch
Tell us the device, the problem and your suburb. We discuss the next step.
A clear starting pointArrange collection
Agree a suitable pickup time for your computer or laptop in greater Townsville.
Free pickup for repairsReview the quote
We diagnose the fault and explain the options. You approve the quote before paid work starts.
You decide before we proceedRepair and return
Complete the approved work, check the result and arrange return of your device.
Free return for repairs
Beyond the everyday desktop
Linux and homelab help,
from someone who uses it.
Ubuntu, Pop!_OS, Debian and Proxmox are part of our everyday work. Get help with installation, troubleshooting, backups and keeping your setup maintainable.
Explore Linux and homelab supportRepair, replace or recycle?
Explore refurbished computers or find out about computer recycling when it is time to move on from an older device.
From our repair work
The drive held their family's history
A client came to us with an external hard drive containing years of family photographs and videos. The drive would no longer open, and several companies presented as specialists had already been unable to retrieve the files. We took a careful, image-first approach and used specialist utilities to read the device bit by bit and block by block. Working around the damaged areas, we recovered close to 100% of the collection. The best moment was not a progress bar reaching the end; it was returning memories the family believed were gone.
Read the family-photo recovery story →Protect the files you cannot replace
A recovery result depends on the condition of the device. A tested backup gives you another way to recover your photos and documents before a drive fails.
Try a simple backup restore test →A brand of Suburban Australia
Townsville Computer Man sits alongside Suburban Australia's other services, under the same local business.
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Visit Suburban Australia →Practical IT advice for Townsville
Outages, repairs and the everyday technology decisions that affect your home or business.
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A simple restore test for photos, documents and small-business files, with a separate test folder, practical checks and a record of what worked.
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Read more →Frequently asked questions
What areas do you cover?
Greater Townsville, including Kirwan, Mundingburra, Aitkenvale, Annandale, Cranbrook, Douglas, Idalia, Bushland Beach, Burdell, Deeragun, Condon and Rasmussen. Not sure if you’re covered? Ask when you book.
How does free pickup and return for repairs work?
Book online and we’ll arrange to collect your computer or laptop from your home or business, repair it off-site, and return it once it’s done — at no extra charge for the pickup and drop-off itself.
How long do repairs take?
Most straightforward repairs are turned around within a few days. Anything needing parts or deeper diagnosis is quoted with a realistic timeframe before work starts.
What kind of repairs do you actually have experience with?
Plenty. Over 17 years of hands-on repair work has covered building desktops from the ground up, and integrating genuinely old hardware into modern systems — including FireWire, for anyone who remembers that one. On the laptop side, that’s full teardowns, replacement motherboards, soldering a broken charging port back onto a board, ordering and fitting replacement boards for dead USB ports, touchpads, LED screens and keyboards — right down to replacing individual keys on a laptop keyboard, which is genuinely an art of its own. As my son would put it: no job is too big, no job is too small — we’re on the double.
Ready to book?
Use the calendar to lock in a service call, call us directly, or send an enquiry — every quote is obligation-free.