Services
Straightforward computer and IT support for Townsville homes and small businesses, with an obligation-free quote before any paid work starts.
Data Recovery
Careful recovery of irreplaceable files from failed or inaccessible storage, with a clear quote before work begins.
- External hard drives, desktop and laptop drives
- SSD, USB and SD card recovery
- BitLocker lockout assistance for verified owners
Computer Repairs
Desktop PC diagnostics and repair for slow, crashing, or dead machines, with free collection across Townsville.
- Hardware diagnostics, upgrades and part replacement
- Virus, malware and spyware removal
- SSD upgrades and data recovery
Laptop Repairs
Screen, battery, keyboard and hinge repairs, and troubleshooting for laptops that won't start, charge or stay on.
- Screen and keyboard replacement
- Battery and charging port repair
- Overheating and performance troubleshooting
Mac Repairs
Practical support for MacBooks, iMacs and Mac minis running slow, refusing to boot, or overdue for a clean-up.
- macOS troubleshooting and clean installs
- Storage upgrades and data migration
- Apple ID, backup and Time Machine setup
Windows Support
Windows 11 compatibility and troubleshooting, plus Windows 10 ESU and migration planning for home and business PCs.
- Windows install, upgrade and licensing help
- Driver, update and performance issues
- Printer, network and peripheral setup
Linux and Homelab Support
Townsville's Linux specialist — Ubuntu, Pop!_OS, Debian and Proxmox, from a single desktop to a full homelab.
- Ubuntu, Pop!_OS and Debian installs and troubleshooting
- Proxmox homelab setup, VMs and containers
- Training for homelabbers moving toward managed or production-grade services
Business IT Support
On-call IT support for small Townsville businesses — workstations, printers, networking and everyday troubleshooting.
- Workstation and server troubleshooting
- Network, Wi-Fi and printer support
- Ad hoc and ongoing support arrangements
Free Pickup and Return for Repairs
Can't get your machine to us? We'll collect it from your home or business anywhere in Townsville and bring it back once it's fixed.
- Free pickup and drop-off across greater Townsville
- No need to unplug and carry in a desktop tower
- Ideal for businesses and anyone without transport
Computer Recycling & Data Destruction
Upgrading? Your old computer, laptop or monitor can be collected free of charge, securely wiped, and recycled or re-housed with a Townsville not-for-profit.
- Free collection of working or non-working equipment
- Secure data destruction, certificate available
- Run through Suburban Australia's recycling service
Network & Wi-Fi Setup
Wi-Fi dead zones, messy existing cabling and router/firewall setup — done properly, from a single office to a full homelab-grade network.
- Access point placement for reliable whole-building Wi-Fi
- Tidying existing cabling, switches and PoE
- Router and firewall setup, including pfSense and OPNsense
Hardware and platforms we work with
Need us to collect it?
Free pickup and return for repairs across greater Townsville, with an agreed quote before paid work.
Get in touch
Tell us the device, the problem and your suburb. We discuss the next step.
A clear starting pointArrange collection
Agree a suitable pickup time for your computer or laptop in greater Townsville.
Free pickup for repairsReview the quote
We diagnose the fault and explain the options. You approve the quote before paid work starts.
You decide before we proceedRepair and return
Complete the approved work, check the result and arrange return of your device.
Free return for repairs